Refund Policy

At Waxlee, we strive to provide excellent service to our valued customers. We understand that situations may arise where a refund is requested, and we want to ensure clarity and transparency in our refund policy. Please review the following information carefully:

1. Eligibility for Refund:

1.1 Website Development Services:

• Refunds for website development services will be considered on a case-by-case basis.
• Eligibility for a refund may depend on the specific circumstances of the project and will be subject to mutual agreement.

1.2 Educational Services:

• Course fees are generally non-refundable, except in cases outlined in our refund policy.
• Requests for refunds related to educational services will be evaluated based on specific circumstances and adherence to our refund policy.

2. Refund Process:

2.1 Initiating a Refund:

• To initiate a refund request, please contact our customer support team at refund@waxlee.com.
• Provide detailed information about your request, including the reason for the refund.

2.2 Review and Confirmation:

• Our team will review your request and communicate with you to gather additional details if necessary.
• We will confirm the eligibility and conditions for the refund based on our policy.

2.3 Refund Decision:

• Once the review is complete, we will notify you of the decision regarding your refund.
• If eligible, the refund will be processed according to the agreed-upon terms.

3. Contact Information:

For inquiries or assistance regarding our refund policy, please reach out to our customer support team at info@waxlee.com. We are here to help address any concerns and ensure a positive experience with Waxlee.

Thank you for choosing Waxlee. We appreciate your understanding and cooperation in adhering to our refund policy as we work together to provide quality services and support.

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